If you did not purchase
your item from this site and want to return it, please contact the
site, dealer or store from which you purchased the item for return
policy and authorization.
If you purchased your item from this
site and need return information, please read the following:
We Know You
Will Love Your New Purchase!
But Just In Case... Here's How To Return Your Unit
Shipment Inspection
- All shipments have been checked
twice and packaged with care to insure safe arrival to our
customers. However, sometimes packages can become damaged in
shipment. Please inspect your shipment promptly and report any
shipping damage or shortages to us within 2 (two) days of
receipt.
- Save the original shipping carton in
case an inspection is necessary by the carrier.
Return Authorization Number
- We must be notified by email
within 30 days of receipt of goods for return or exchange
eligibility.
- Email
us for a Return Authorization Number and return shipping
address.
- All returned merchandise must be
received in undamaged condition.
- Merchandise received at our facility
without an RA# clearly marked on the box will not be accepted.
Therefore, credit cannot be issued.
- Merchandise with an RA# must be
received by us within 15 days of issuance of RA#.
- Any returned or refused delivery of
products are subject to any necessary rebuilding of returned
item to "as new" condition and may result in a
restocking and rebuilding charge of up to 25% of total price.
Return Shipping
- Shipping expenses are not
reimbursable on any returned or refused delivery.
- You must insure the unit for your
FULL purchase price plus shipping.
- If the unit is damaged in return
transit, we will notify you and you must file a claim.
- We cannot issue a credit or refund
on returned goods received damaged by a carrier. You must settle
the claim with the carrier.
Sign Return Policy
If you return your merchandise, you
must print and sign a copy of this policy and return it with your
merchandise. (If your printer is unavailable, sign a note stating
you have read and agree with the return policy.)
I have read and agree to this policy.
____________________________________________________
(Signature)
(Date)
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